Failed exports - can't export anything watchable in any format.

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NiccyB
Posts: 3
Joined: Thu Jul 08, 2021 3:20 pm

Failed exports - can't export anything watchable in any format.

Post by NiccyB »

Hi all,

Further to my post about jobs stuck in the export queue, I wonder if anybody can help...

I'm in the UI and want to export a clip...

If I export a clip as MP4, I end up with a small file that when viewed contains mostly black and then an image flicks up fleetingly every second or so.

If I export a clip as MP4 and select "Re-encode video to H.264", the encode takes a long time and I end up with a large file which shows horribly jittery video - the image jumps forwards and backwards in time.

If I export as WMV I just get an error.

If I export as AVI, I end up with a file that's full of artifacts from where things move in the video.

Essentially, I can't export a watchable video. Playback in the UI is perfect, by the way.

Any ideas?

Cheers,
Nicholas.
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TimG
Posts: 2084
Joined: Tue Jun 18, 2019 10:45 am
Location: Nottinghamshire, UK.

Re: Failed exports - can't export anything watchable in any format.

Post by TimG »

Are you exporting to an internal drive, or some external device ?
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NiccyB
Posts: 3
Joined: Thu Jul 08, 2021 3:20 pm

Re: Failed exports - can't export anything watchable in any format.

Post by NiccyB »

TimG wrote: Thu Jul 08, 2021 5:40 pm Are you exporting to an internal drive, or some external device ?
To an internal drive.

Interestingly, the export works perfectly from the app itself, it's the web UI that has the problem.
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