No MQTT nor Mobile phone notifications on alerts

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oh2xx
Posts: 2
Joined: Sun Jun 13, 2021 6:18 pm

No MQTT nor Mobile phone notifications on alerts

Post by oh2xx » Mon Jun 14, 2021 3:51 pm

Hi,

I am not getting any MQTT or Mobile phone notifications.

Upgraded to the latest version (5.4.7.11) a couple of days ago and wonder if this issue is related to it or have I messed up my settings somehow. MQTT worked last week but Mobile app notifications just once or twice.

0 14.6.2021 14.38.01.996 MQTT Connect: OK

0 14.6.2021 15.43.07.675 Alerts Delete: nothing to do [90/336 hrs, 7.17M/20.0G, 86.5G free]
3 14.6.2021 15.46.28.093 Cam2 MOTION
0 14.6.2021 15.46.31.884 Cam2 DeepStack: person:77% [446,45 525,251] 741ms
3 14.6.2021 15.46.36.125 Cam1 MOTION
0 14.6.2021 15.46.40.027 Cam1 DeepStack: person:59% [307,2 361,117] 582ms
3 14.6.2021 15.48.07.786 Cam2 MOTION

Any ideas how to debug? The log file does not indicate anything related to MQTT or Mobile push.

BR,

Kari
imrj
Posts: 3
Joined: Tue Apr 14, 2020 3:12 pm

Re: No MQTT nor Mobile phone notifications on alerts

Post by imrj » Tue Jun 15, 2021 2:57 pm

are u using standard port 1883 for MQTT? any firewall blocking?
oh2xx
Posts: 2
Joined: Sun Jun 13, 2021 6:18 pm

Re: No MQTT nor Mobile phone notifications on alerts

Post by oh2xx » Tue Jun 15, 2021 3:56 pm

The software is new to me and this was related to the setup as I thought a little in the first place. I just had Profile 1 deactivated for the two cameras sending notifications. I have been clicking the profile numbers at some point and left them "highlighted" (or that is what I thought) , while they were actually disabled :-) All ok now - MQTT and Mobile phone notifications are working as expected.

BR,

Kari
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