Audio playback delay = 10 seconds

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TimG
Posts: 2098
Joined: Tue Jun 18, 2019 10:45 am
Location: Nottinghamshire, UK.

Audio playback delay = 10 seconds

Post by TimG »

I just noticed that when playing recorded BI5 video in Ui3, the audio starts around 10 seconds later and remains out of synch:

1. Ui3 on remote pc on same LAN has 10 seconds audio delay.
2. BI5 gui on BI5 server pc has no audio delay playing same video.
3. Ui3 on BI5 pc has 10 seconds audio delay playing same video.

I tried different resolutions in Ui3 but got the same result. It is also the same with any video that has audio.

Anybody else seeing this ?

Ooh, what about my second BI5 installation on the other server ? Good thinking Tim. Since it sees the same camera with audio:

4. Ui3 on remote pc has 10 seconds audio delay playing same video.

Ui3 it is then :lol:
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paulhelen
Posts: 10
Joined: Wed May 26, 2021 9:26 am
Location: uk

Re: Audio playback delay = 10 seconds

Post by paulhelen »

I Have the same problum have gone back to using ver 5.4.6.3
and all ok with that :)
Win 10 Intel Core i9-9820X CPU @ 3.30GHz 3.30 48.0 GB DDR4 4K IP POE SV3C 8MP X2 5MP SV3C 1080p SV3C and 960P SV3C
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TimG
Posts: 2098
Joined: Tue Jun 18, 2019 10:45 am
Location: Nottinghamshire, UK.

Re: Audio playback delay = 10 seconds

Post by TimG »

Thanks for the confirmation. I will let support know.

Done.
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mikegedge
Posts: 2
Joined: Fri May 28, 2021 7:17 pm

Re: Audio playback delay = 10 seconds

Post by mikegedge »

I thought it was just me. I just noticed this last night. I'm on version 5.4.7.8 and using the Alternate RTSP AAC decoder for my Audio settings.
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TimG
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Joined: Tue Jun 18, 2019 10:45 am
Location: Nottinghamshire, UK.

Re: Audio playback delay = 10 seconds

Post by TimG »

Quite a few emails later, and this has been fixed in 5.4.7.10.

Tested and OK on my main system.
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