mobile error trying to connect from vpn

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zvikagutkin
Posts: 4
Joined: Sun May 30, 2021 5:59 am

mobile error trying to connect from vpn

Post by zvikagutkin »

Hi All,
I'm using VPN to connect to my network
When I'm trying to connect to BI server using mobile app i'm getting
Unable to connect please try again
Reason: LAN access only

When I'm using the LAN address from chrome (mobile ofcourse ) I can connect to the BU UI3 web server.
Any Idea ?
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terk
Posts: 175
Joined: Tue Jun 18, 2019 2:36 pm

Re: mobile error trying to connect from vpn

Post by terk »

do you have the same address in both the LAN and WAN fields for your server?
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