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Remote Management Alerts Not Opening
Posted: Wed May 05, 2021 12:20 am
by MikeLud
I am demoing BI and testing out the remote management feature. When I try opening Alerts I get the below error on about 50% of the Alerts. If I am on the server or using UI3 the same Alerts open fine. Does anyone know how to fix this or it is a bug with BI and I need to report this back to support.
Thanks
Mike
- 1620170290985.jpg (253.86 KiB) Viewed 2501 times
Re: Remote Management Alerts Not Opening
Posted: Wed May 05, 2021 5:25 pm
by TimG
I've not tried remote management yet, but I would advise you to send a message to support.
Is there anything tying the errors together ? specific cameras/ type of cameras/ BVR or MP4 etc ?
Re: Remote Management Alerts Not Opening
Posted: Thu May 06, 2021 4:10 am
by MikeLud
TimG wrote: ↑Wed May 05, 2021 5:25 pm
I've not tried remote management yet, but I would advise you to send a message to support.
TimG,
I just sent an email to support, I will update the post with the outcome.
Thanks
Mike
Re: Remote Management Alerts Not Opening
Posted: Fri Jun 11, 2021 10:56 pm
by MikeLud
Ken just fixed this issue in version 5.4.7.11