Confusion about access to updates to V5

IAmATeaf
Posts: 140
Joined: Mon Jun 17, 2019 7:48 pm

Re: Confusion about access to updates to V5

Post by IAmATeaf » Mon May 03, 2021 11:26 am

From what I know if you renew early the renewal date will be for 12 months after your current support plan expires.

If you renew after letting it lapse, it starts from the day that you renewed and isn’t back dated.
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TimG
Posts: 1047
Joined: Tue Jun 18, 2019 10:45 am
Location: Nottinghamshire, UK.

Re: Confusion about access to updates to V5

Post by TimG » Mon May 03, 2021 1:04 pm

Sounds about right. I let my first BI5 licence support plan lapse and used my second licence on my second server as my main cctv system.

Then six months later I decided to re-install BI5 on my main server with the original licence. I paid the ££'s for the support plan and noted that I got a year from the date I paid - not from when it lapsed.

Why two licences ? Testing ! The second server is the i5-3330 and it has the big hard drives. This uses BI5 motion detection, sub-streams etc. The first server is now being used to evaluate Dahua Onvif triggers/trip wires with the same camera without BI5 doing any motion detection at all. Since I now have a box of Dahua ptz's, I should be able to use their own motion detection to minimise BI5 cpu usage. This server also runs Emby, HS4 etc. Apparently I still need sub-streams to keep the cpu load down while looking at the full screen matrix of cameras.
BI5 v54711 x64 | Win10 21H1 | Dahua IPC-HDW5231R-ZE, Foscam R2, Ertech 4MP, Neos2, 2 SD cams | BI5:1 i5-3330, 16GB Ram, Multiple SSD and HD, Homeseer 2 HSPhone, TVMosaic | BI5:2 Ryzen 1800X, 16GB Ram, Multiple SSD and HD, Homeseer 4, Emby, DVBViewer.
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