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Mobile app

Posted: Tue Apr 27, 2021 5:35 pm
by balham
When using my mobile phone, I have found that the mobile App (V3.0.25) has stopped working - when trying to connect, it says "unable to connect/unable to reach server". I can access the server from this mobile using a web browser and I have no problems accessing the server from PCs. I've tried another mobile and the same thing happens. I've checked the settings and they all seem OK. However, on my Tablet the mobile app does work, though this seems to be an older version of the App (V5.3.3.15).

I was wondering if anyone else has a similar problem?

Re: Mobile app

Posted: Tue Apr 27, 2021 8:58 pm
by terk
Android or iOS? Android stopped allowing access to self signed certs a while back so I had to switch back to using http on my android. However my iOS devices still connect on https just fine.

Re: Mobile app

Posted: Wed Apr 28, 2021 5:46 am
by balham
It seems I'm not the only one with the issue (https://blueirissoftware.com/forum/view ... f=4&t=2267).

Re: Mobile app

Posted: Wed Apr 28, 2021 6:23 am
by balham
It's just started working - can't explain why! Thanks for help.

Re: Mobile app

Posted: Wed Apr 28, 2021 9:28 am
by Mikeuk
I am having the same problem since the app update.

Update... I have just upgraded from Blue Iris 4 to 5 all working ok now :)

Re: Mobile app

Posted: Wed Apr 28, 2021 9:19 pm
by DeaneG
Same problem here. I didn't change anything that I know of. It just stopped working.

Re: Mobile app

Posted: Thu Apr 29, 2021 12:53 pm
by Matts1984
If you have the time, tomorrow's Webinar is specifically about connecting Mobile Apps.

The root of the issue *may* be down to design implementation vs something broken in BI. Both Apple and Google have been making changes to app policies and a method that worked previously may go against their policy now and is either directly broken because of that OR Blue Iris might have had to make changes to comply themselves.