Update to 5.4.3.11 failing

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HST
Posts: 6
Joined: Mon Apr 19, 2021 12:21 pm

Update to 5.4.3.11 failing

Post by HST » Fri Apr 23, 2021 6:11 am

Hi,

when updating from 5.4.3.10 to 5.4.3.11, the Upgrade does not seem to really start. I am getting this message:
App: Update failed: 80000194 (0).
Reboot does not solve the issue. Anybody else?

Thanks :)
Matts1984
Posts: 393
Joined: Fri Apr 10, 2020 1:12 pm
Location: Maryland, USA

Re: Update to 5.4.3.11 failing

Post by Matts1984 » Fri Apr 23, 2021 12:57 pm

Same for me. Immediate message in the log (nothing popped up) matching what you said.

Guess I'll stick with 5.4.3.10 for the moment!
Blue Iris 5.4.7.x | Server 2019 VM | Xeon X5650 @ 2.67GHz - 12 Cores | 12GB RAM | 7TB RAID | Sophos UTM WAF | 3x SV3C 5MP Bullet A | 2x SV3C 3MP Bullet A | 1x SV3C 5MP Bullet HX | 1x SV3C 5MP Dome HX | 2x Amcrest 5MP Bullet
AbuSara
Posts: 3
Joined: Fri Sep 04, 2020 3:24 pm

Re: Update to 5.4.3.11 failing

Post by AbuSara » Fri Apr 23, 2021 1:48 pm

go back to 5.4.1.1 install it and then go to 5.4.3.11 to update it will work perfect
Last edited by AbuSara on Fri Apr 23, 2021 2:11 pm, edited 1 time in total.
Matts1984
Posts: 393
Joined: Fri Apr 10, 2020 1:12 pm
Location: Maryland, USA

Re: Update to 5.4.3.11 failing

Post by Matts1984 » Fri Apr 23, 2021 1:55 pm

Wow, on a dark background that is VERY hard to read

I also think there was an issue with the download server. It's working just fine now. I think we were just a little TOO proactive in checking for updates.
Blue Iris 5.4.7.x | Server 2019 VM | Xeon X5650 @ 2.67GHz - 12 Cores | 12GB RAM | 7TB RAID | Sophos UTM WAF | 3x SV3C 5MP Bullet A | 2x SV3C 3MP Bullet A | 1x SV3C 5MP Bullet HX | 1x SV3C 5MP Dome HX | 2x Amcrest 5MP Bullet
AbuSara
Posts: 3
Joined: Fri Sep 04, 2020 3:24 pm

Re: Update to 5.4.3.11 failing

Post by AbuSara » Fri Apr 23, 2021 2:16 pm

Matts1984 wrote: Fri Apr 23, 2021 1:55 pm Wow, on a dark background that is VERY hard to read

how is it now
Matts1984
Posts: 393
Joined: Fri Apr 10, 2020 1:12 pm
Location: Maryland, USA

Re: Update to 5.4.3.11 failing

Post by Matts1984 » Fri Apr 23, 2021 2:41 pm

Well, it's easier to read. Mission Accomplished I guess
Blue Iris 5.4.7.x | Server 2019 VM | Xeon X5650 @ 2.67GHz - 12 Cores | 12GB RAM | 7TB RAID | Sophos UTM WAF | 3x SV3C 5MP Bullet A | 2x SV3C 3MP Bullet A | 1x SV3C 5MP Bullet HX | 1x SV3C 5MP Dome HX | 2x Amcrest 5MP Bullet
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TimG
Posts: 1047
Joined: Tue Jun 18, 2019 10:45 am
Location: Nottinghamshire, UK.

Re: Update to 5.4.3.11 failing

Post by TimG » Fri Apr 23, 2021 2:56 pm

I feel so out of touch with 5.4.3.9 :shock:

But it's the weekend, so I can play :D

For all those that are not sure:

1. You are best to set BI5 not to automatically update. Do it when you have time to fix it.
2. The pop up screen with the new version is where you tick at the bottom to save the download file, and even the existing exe if you want. I just keep the download files "Retain a copy of the update package" so I can simply double click them to revert to a previous version. They are not controlled, so you do have to go and delete the oldest ones occasionally (from C:\Program Files\Blue Iris 5\Updates in my case).

FWIW: I just updated one server from 54309 to 54311 with no issues. Checking second server and 54309 to 54311 OK too :mrgreen:
BI5 v54711 x64 | Win10 21H1 | Dahua IPC-HDW5231R-ZE, Foscam R2, Ertech 4MP, Neos2, 2 SD cams | BI5:1 i5-3330, 16GB Ram, Multiple SSD and HD, Homeseer 2 HSPhone, TVMosaic | BI5:2 Ryzen 1800X, 16GB Ram, Multiple SSD and HD, Homeseer 4, Emby, DVBViewer.
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