Disk storage management not working (for me!)

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simonz
Posts: 6
Joined: Fri Mar 27, 2020 1:36 pm

Disk storage management not working (for me!)

Post by simonz » Tue Apr 20, 2021 11:25 am

Hi there, I'm having trouble with my storage management.
https://ibb.co/4fTyjX5
As you can see, I have set a limit of 70GB or 7 days on my SSD for new clips. Then they are supposed to be moved onto my VAS drive:



https://ibb.co/pnrxDcK

Image

Problem is, nothing seems to be moving anywhere, and every few days my SSD gets full and I have to manually move a bunch of stuff.

Any idea what I'm doing wrong?

Thanks in advance.
Matts1984
Posts: 393
Joined: Fri Apr 10, 2020 1:12 pm
Location: Maryland, USA

Re: Disk storage management not working (for me!)

Post by Matts1984 » Tue Apr 20, 2021 11:52 am

Is there anything in your Blue Iris Status Log noting it attempting to move or delete or .......? Also I would assume this is already working but your system can navigate to the QNAP2 directory, right?

What does your Blue Iris Status Clip Storage look like? Also just curious, what if you uncheck "Do NOT monitor free space"? I know you're using a NAS (though "New" isn't a NAS), it does say 'some NAS'... not necessarily all. Kinda grasping but I know the directory moving should work - even though I'm not presently using it.
Blue Iris 5.4.7.x | Server 2019 VM | Xeon X5650 @ 2.67GHz - 12 Cores | 12GB RAM | 7TB RAID | Sophos UTM WAF | 3x SV3C 5MP Bullet A | 2x SV3C 3MP Bullet A | 1x SV3C 5MP Bullet HX | 1x SV3C 5MP Dome HX | 2x Amcrest 5MP Bullet
simonz
Posts: 6
Joined: Fri Mar 27, 2020 1:36 pm

Re: Disk storage management not working (for me!)

Post by simonz » Tue Apr 20, 2021 2:42 pm

yes there are notes in the log indicating it has been trying to move stuff:

here is one from this morning:
https://imgur.com/0O3SyFC
Image

and from a few days ago
Image
https://imgur.com/vMEUSyG

and another
Image

https://imgur.com/8UqxBQi

Looks like it can see there is work to do, but doesn't do it, nor does show any errors. yes, I can open the NAS from explorer, no problem, and yes, I have checked the "not monitor free space" but that didn't change anything.

I have just manually moved a bunch of files so we'll see what happens when it hits the 50GB limit again in a day or so.

Any other ideas?
MikeBwca
Posts: 785
Joined: Thu Jun 20, 2019 5:39 am

Re: Disk storage management not working (for me!)

Post by MikeBwca » Tue Apr 20, 2021 11:09 pm

Can you post captures of the BI 'Clips and archiving', for the New folder and the destination folder?
simonz
Posts: 6
Joined: Fri Mar 27, 2020 1:36 pm

Re: Disk storage management not working (for me!)

Post by simonz » Thu Apr 22, 2021 6:40 am

Sure!
Here's the New
Image

And the Stored

Image

Last time I posted I cleared out the New down to around 30G, rebuilt the DB. But it's already up to 60GB so the move function isn't working for me.

When I looked this morning BI wasn't showing any of the clips in the Stored folder, which is weird, cus there are lots. So I've rebuilt the DB again this morning, but it's still lot seeing the clips in stored
Image

if i click on the browse button next to the file name it brings up the correct folder on the NAS, so it has no problems seeing the NAS
Image

Is there any way to completely reset the clips and archiving section? maybe somethign has got screwed up when I moved from BI4 to 5?

PS as I am looking at the status window I see it's trying to move a bunch of files from the 16/4 and there's an error
Image
Any way to find out what the issue is?

And looking at the storage status window it doesn't seem to be able to see how but the storage folder is:
Image
simonz
Posts: 6
Joined: Fri Mar 27, 2020 1:36 pm

Re: Disk storage management not working (for me!)

Post by simonz » Thu Apr 22, 2021 8:28 am

Dagnabit! Just found the problem. I was using BI as a service using a separate admin account on my PC. When I logged onto the admin account, i realised my NAS credentials had expired for some reason. No idea why. Logged back into my NAS, and while i watched files started pouring in, like magic.

Sorry to have bothered everyone, but this only occurred to me after reading some posts from others re error messages, and it occurred to me this might be the problem.
Matts1984
Posts: 393
Joined: Fri Apr 10, 2020 1:12 pm
Location: Maryland, USA

Re: Disk storage management not working (for me!)

Post by Matts1984 » Thu Apr 22, 2021 1:03 pm

No bother at all... happier that you responded with the resolution to help others in the future.

Glad you got it!
Blue Iris 5.4.7.x | Server 2019 VM | Xeon X5650 @ 2.67GHz - 12 Cores | 12GB RAM | 7TB RAID | Sophos UTM WAF | 3x SV3C 5MP Bullet A | 2x SV3C 3MP Bullet A | 1x SV3C 5MP Bullet HX | 1x SV3C 5MP Dome HX | 2x Amcrest 5MP Bullet
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