ios push failure -2146893016: check security exemptions and service Login

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smackbottom
Posts: 7
Joined: Tue Jul 02, 2019 4:08 pm

ios push failure -2146893016: check security exemptions and service Login

Post by smackbottom » Thu Mar 04, 2021 7:11 pm

Hi all,
As you can see from the title my push notifications stopped working. After searching this, I downloaded latest version and still not working.
Started a few days ago. I have no idea where security exemptions or service login is.

Also, this started about three days ago when I upgraded to Iphone 12 and at same time renamed my Ipad, Bue Iris sees them , but when I do the test
(the lightning icon) the above message appears.

Also, Blue Iris working fine on both devices, just no alerts coming in.

Can anyone help with this?
Thank you
Last edited by smackbottom on Sat Mar 06, 2021 12:40 am, edited 1 time in total.
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terk
Posts: 151
Joined: Tue Jun 18, 2019 2:36 pm

Re: ios push failure -2146893016: check security exemptions and service Login

Post by terk » Fri Mar 05, 2021 3:01 am

I emailed support and they said it was a change in the cert requirements by apple so I had to update to the latest version on my Blue Iris server side now my push notifications are working again.
smackbottom
Posts: 7
Joined: Tue Jul 02, 2019 4:08 pm

Re: ios push failure -2146893016: check security exemptions and service Login

Post by smackbottom » Fri Mar 05, 2021 4:14 pm

Thanks Terk,
I did upgrade (ver 5.3.8.17) and push still not working.
Not sure what issue is, Might have to buy support package so I can email them.
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terk
Posts: 151
Joined: Tue Jun 18, 2019 2:36 pm

Re: ios push failure -2146893016: check security exemptions and service Login

Post by terk » Fri Mar 05, 2021 6:08 pm

I had to update to 5.3.9.13 rather than the stable release like I would normally do to get it resolved.
smackbottom
Posts: 7
Joined: Tue Jul 02, 2019 4:08 pm

Re: ios push failure -2146893016: check security exemptions and service Login

Post by smackbottom » Sat Mar 06, 2021 12:46 am

Thanks Terk!!
That did the trick!!
Stupid Apple certifications!!
Smack
jjcode
Posts: 1
Joined: Mon Mar 08, 2021 1:45 am

Re: ios push failure -2146893016: check security exemptions and service Login

Post by jjcode » Mon Mar 08, 2021 2:03 am

terk wrote: Fri Mar 05, 2021 6:08 pm I had to update to 5.3.9.13 rather than the stable release like I would normally do to get it resolved.
That was it for me! Thank you, Terk! Also, thanks to smackbottom for confirming the fix.

I had updated to the latest stable (5.3.8.17 1/25/2021) and there was no change, the iOS alerts still wouldn't work and gave the same error. However, when I went to the latest update (5.3.9.13 3/2/2021) the alerts worked immediately.

Thanks again.
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