Overlay problem after Upgrade to 5.3.2.3

[walkman9999]

HI all,

I have overlays created from .jpg files on the local server/computer that runs BI. The overlays look fine on the live video from the camera and the .jpg files themselves look fine also, but when they are displayed on the playback of clips, they are strangely represented. I attached a screenshot of the effect, which varies frame by frame but always has the same basic defect.

The same camera creates a .jpg snapshot that doesn't have the effect. And the time/date overlay doesn't seem to be affected.

This is coincidental with upgrade to 5.3.2.3 and was working fine previously. Would it be worth it to downgrade? Can anyone point me to instructions for that?

Thanks for looking,

:Mike

SkyCam.20200831_162749062_1.jpg (74.23 KiB) Viewed 2875 times

[walkman9999]

For anyone following, I downgraded to 5.3.2.2 and the problem went away. Not sure if code version was issue, but I re-installed the 5.3.2.3 version twice to address the issue and it didn't change the problem. Makes me think a straight reinstall wasn't the fix, but the code. That said, the whole thing is a mystery to me.

[MikeBwca]

I believe there was a change in 5.3.2.3 in the way overlays were handled. It corrected the overlay issue I was having, but... well..., looks like it may have created another issue.

I would suggest sending BI Support a small 1 minute BVR and your overlay for them to inspect and recreate.

[walkman9999]

Thanks for reply. Just to follow-up I emailed support and am having a dialog with Ken about the problem. If there is an an update, I will post here.