Page 1 of 1

The video stream was lost. Attempting to reconnect...

Posted: Sun Jun 14, 2020 4:38 pm
by MichaelM
When I click on an alert in the UI3 interface, a yellow error message pops up that says "The video stream was lost. Attempting to reconnect...". If go into the developer console, I can see that the request for the /file/clips@563... file is getting a 503 (Service Unavailable) error. I checked "C:\Program Files\Blue Iris 5\Log" to see if there was any logs that may indicate the problem, that folder is empty. Under Server Status, CPU is only at 6%, and Memory at 60%.

Does anyone have any suggestions on how to fix this?

Re: The video stream was lost. Attempting to reconnect...

Posted: Mon Jun 15, 2020 1:50 pm
by MichaelM
Switching from mp4 to BVR seems to have fixed this. I still think it's odd that it doesn't work with mp4 though.

Re: The video stream was lost. Attempting to reconnect...

Posted: Thu Jun 18, 2020 7:17 pm
by MichaelM
Well, now it's doing it even for .bvr, and since they're BVR I cant seem to review them manually either. Any suggestions?

Re: The video stream was lost. Attempting to reconnect...

Posted: Fri Sep 04, 2020 7:16 pm
by aerostar
I get this mostly with my 4K cameras. It's either a bandwidth or a codec issue (h.265). Still trying to isolate the problem. Very finicky these cameras are.

Re: The video stream was lost. Attempting to reconnect...

Posted: Thu Dec 03, 2020 3:55 am
by Tdot
I'm getting the same issue. Cameras not 4k. Anyone has an answer to this?

Re: The video stream was lost. Attempting to reconnect...

Posted: Tue Mar 02, 2021 5:30 pm
by Jackal
Exact same issue from the UI3 interface.
The video stream was lost attempting to reconnect.
The video stream was lost. due to repaid failures, automatic reconnection will resume at...
Export failed because the fetch video response was "503 Service Unavailable"

Not using 4k cameras, just inexpensive Foscam.