The video stream was lost. Attempting to reconnect...

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MichaelM
Posts: 3
Joined: Sun Jun 14, 2020 4:26 pm

The video stream was lost. Attempting to reconnect...

Post by MichaelM » Sun Jun 14, 2020 4:38 pm

When I click on an alert in the UI3 interface, a yellow error message pops up that says "The video stream was lost. Attempting to reconnect...". If go into the developer console, I can see that the request for the /file/clips@563... file is getting a 503 (Service Unavailable) error. I checked "C:\Program Files\Blue Iris 5\Log" to see if there was any logs that may indicate the problem, that folder is empty. Under Server Status, CPU is only at 6%, and Memory at 60%.

Does anyone have any suggestions on how to fix this?
MichaelM
Posts: 3
Joined: Sun Jun 14, 2020 4:26 pm

Re: The video stream was lost. Attempting to reconnect...

Post by MichaelM » Mon Jun 15, 2020 1:50 pm

Switching from mp4 to BVR seems to have fixed this. I still think it's odd that it doesn't work with mp4 though.
MichaelM
Posts: 3
Joined: Sun Jun 14, 2020 4:26 pm

Re: The video stream was lost. Attempting to reconnect...

Post by MichaelM » Thu Jun 18, 2020 7:17 pm

Well, now it's doing it even for .bvr, and since they're BVR I cant seem to review them manually either. Any suggestions?
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aerostar
Posts: 16
Joined: Thu Aug 27, 2020 12:39 pm

Re: The video stream was lost. Attempting to reconnect...

Post by aerostar » Fri Sep 04, 2020 7:16 pm

I get this mostly with my 4K cameras. It's either a bandwidth or a codec issue (h.265). Still trying to isolate the problem. Very finicky these cameras are.
Tdot
Posts: 6
Joined: Fri Nov 29, 2019 5:30 pm

Re: The video stream was lost. Attempting to reconnect...

Post by Tdot » Thu Dec 03, 2020 3:55 am

I'm getting the same issue. Cameras not 4k. Anyone has an answer to this?
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