5.8.4.x Issue with Hikvision Cameras

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darqmedia
Posts: 1
Joined: Fri Jan 19, 2024 2:14 pm

5.8.4.x Issue with Hikvision Cameras

Post by darqmedia »

I have 3 Hikvision Cameras and 3 Reolink cameras, and since updating to 5.8.4.x this issue occurs -

Image

The three Hikvisions constantly show this error, however, there's nothing wrong with the streams. They record and playback without issue, however, the mobile app shows blank, red and no signal for the affected cameras as well as, obviously, filling up the log. Reverting to 5.8.3.3 resolves this, but I'd rather keep up to date. Any ideas/solutions?

Thanks in advance!
IAmATeaf
Posts: 466
Joined: Mon Jun 17, 2019 7:48 pm

Re: 5.8.4.x Issue with Hikvision Cameras

Post by IAmATeaf »

Yes log a support ticket to let them know of the issue.
lkevinl
Posts: 2
Joined: Sat Jan 20, 2024 3:50 pm

Re: 5.8.4.x Issue with Hikvision Cameras

Post by lkevinl »

Same exact issue here.
tommyboy
Posts: 1
Joined: Tue Dec 03, 2019 11:26 am

Re: 5.8.4.x Issue with Hikvision Cameras

Post by tommyboy »

I can't see your image, but in this branch of BI I'm getting signal drops on 2 Hikvision cameras. Rolling back to 5.8.3.3 resolves it. I'll try the next release and see if it continues to happen, if it does maybe I'll try doing a find/inspect on it or add it as new and see if that resolves it.
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