Page 1 of 1

iOS Notifications

Posted: Wed Jul 17, 2019 8:13 am
by spammenotinoz
Hi, Mods, please move into a TIP's section if one exists.
Long-time BI users feeling really dumb, only just Realised with iOS when the notification appears if you swipe left and hit "View" you see a much larger Animated GIF.
I had always just clicked on the Notification and it went straight into BI and wondered why I could never see these Animated GIFS.
Hope this helps someone.

Re: iOS Notifications

Posted: Fri Jul 19, 2019 9:53 am
by spammenotinoz
spammenotinoz wrote: Wed Jul 17, 2019 8:13 am Hi, Mods, please move into a TIP's section if one exists.
Long-time BI users feeling really dumb, only just Realised with iOS when the notification appears if you swipe left and hit "View" you see a much larger Animated GIF.
I had always just clicked on the Notification and it went straight into BI and wondered why I could never see these Animated GIFS.
Hope this helps someone.
Still learning iOS notifications. Sometimes I can't swipe left, in which case pull-down on the notification shows the preview.
I am really liking these previews, decent size and decent duration.

Re: iOS Notifications

Posted: Mon Jul 22, 2019 10:54 pm
by logeox
Haven't had notifications work since I upgraded to BI5. Is there something I'M missing?

Re: iOS Notifications

Posted: Tue Jul 23, 2019 10:39 am
by spammenotinoz
logeox wrote: Mon Jul 22, 2019 10:54 pm Haven't had notifications work since I upgraded to BI5. Is there something I'M missing?
Don't know if this is your issue, but they also stopped for myself, this is how I fixed (assuming your alerts are all setup correctly, as they worked before)
- Ran the "remote access wizard" it updated the Windows Firewall Rules (rules must have been pointing to the old exec or something)
- Mobile Devices (removed all registered devices)
- Launched BI on each mobile device
- Mobile Devices (re-enabled notification)
Hope this works for you....

Re: iOS Notifications

Posted: Tue Jul 23, 2019 6:37 pm
by logeox
So I was not able re enable notification on the phone. But it seems I needed to add push notification into the list like I did for SMS. Once I did that its working. So thanks for the steps.