Files randomly not appearing in "Alerts"

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Joined: Thu May 28, 2020 12:58 am

Files randomly not appearing in "Alerts"

Post by VerySecure » Sun May 02, 2021 1:24 am

A couple of my cameras will randomly drop from their files being displayed under "Alerts". The cameras are configured to be triggered on motion events and this continues to function. The files typically appear when selecting the "Alerts" filter. The files DO appear in the "New" list so the files are there, they just randomly stop being displayed when using the "Alerts" filter (when viewed in UI3 for example).

If I restart the computer and the BI application, everything returns to normal but at some point (days or weeks) one or more of the cameras will stop appearing under the Alerts filter.

Anyone have suggestions?
Blue Iris 5.4.X | refurbished HP ProDesk 600 | Windows 10 Pro | Intel i5-4590 CPU | 8GB RAM | 128GB SSD for OS/BI | 240GB SSD for media | 3 SD cameras | 4 HD cameras
Posts: 7
Joined: Wed Feb 24, 2021 12:12 am

Re: Files randomly not appearing in "Alerts"

Post by jwgizmo » Tue May 04, 2021 8:58 pm

Try this:
Status > Clips and Storage > Repair DB (bottom left)?
AMD R5, 16 GB, Win10, BI, 10 cams 3 Amcrest Turret 4K, 2 Annke CZ500 25X 4MP, 1 Annke C800 4K, 2 Amcrest indoor PTZ 1080P, 1 Dahua PTZ 1080P, 1 Amcrest 1080P Doorbell. 2 -1TB M.2 SSD, 1- 2TB HD|< 25 % load |1 27" 1080P, 1 28" 4K | Daily PC
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