Strange issue with 1 camera - R4

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ntcarson
Posts: 1
Joined: Sun May 17, 2020 9:30 pm

Strange issue with 1 camera - R4

Post by ntcarson »

Hello,
I run a couple BI servers, updated to latest, and have around 17 cameras of different shapes, sizes and capabilities.

I've had a strange issue with one (1) Foscam R4, since well before BI5 upgrades. The camera has been removed/re-added several times; in fact, I have even upgraded the server hardware. The live streaming/view seems to work properly. Alerts and clips even seem to start properly. However, when I try to play the Alerts - though the thumbnail looks okay - strange actions happen. It may play a few frames over a few seconds; it may just freeze showing the thumb from a different clip; it may do nothing.

I sort of thought, since it was wifi and in the garage, it was just a wifi issue. I avoid wifi as much as possible, but this was a challenging situation. I finally got Ethernet run to the camera today and, surprise, the problem still exists.

Any ideas?

Thanks,
Neil
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