Performance and Troubleshooting
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Troubleshooting Toolkit
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Remote testing
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FrameworksSymptoms to Resolution
It's easy to state symptoms:
My BI server started crashing.
My recordings are missing.
No alerts are being sent.
Much harder to know how to investigate and self-correct or provide the needed information for support to help.
The articles here are frameworks on how to think about the issue and get to resolution.Subforum: - 19 Topics
- 19 Posts
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Creating short BVR files
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Camera streamsThe Camera streams sub-forum puts into practice the Camera streams framework. It takes into account the video pipeline in order to quickly troubleshoot various streaming issues:
My video on my console is choppy. What should I do?
My recordings always show a black screen. What should I do?
I cannot see video on my iPhone/Android/Tablet. What should I do? - 2 Topics
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Console - Playback
by varghesesa View the latest post
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Good TicketsSamples of good tickets that lead to resolution for various topics.
- 7 Topics
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Record issues
by varghesesa View the latest post
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