When I look at the Alerts storage folder under Blue Iris, I am not saving or capturing any of the alert files I see on the left hand side of the display. Should not these be saved to this folder and how do I get this to happen? I am saving files in the new folder

issue resolved - it was related to the PC name that wrong. Thanks for you help

Did you change port 81 in the router to be sent to the new Win10 pc or is it still pointing to the old one ? I think it may be pointing to the old PC but How would tell or know this?

Is the new pc "David-PC" ? = Yes

Old window OS desktop PC crashed that was running BI version 4. I installed and upgraded to version 5 of BI on my Win 10 desktop. Now I am unable to pass the Remote access test screen for remote access. I am 100% sure I have the port open on my router as needed I am not sure what is blocking access ...