I checked the Homeseer forum discussion, and of course the variable to send the image is actually "&ALERT_JPEG" which didn't like being mixed with other payloads.

OP: I hope you didn't send a follow up email message. That puts you back at the bottom of the queue

As stated before, did you use the copy/paste pro forma from BI5 ?

Well spotted ! Did you inform Support ?

I have some experience with this one, and I think MQTT could do all of this: BI by default stores the LPR confirmed image in the Alerts folder, however i would like it to be stored in a separate folder. Is there a simple solution or setting that I'm missing? I'm running BI version 5 alternatively, a...

Googling "Error: setup 80004005" shows it could be a file access error or even an anti virus blocking error. Have you tried saving the export to a different drive ?

HeneryH asked a valid question. That info includes your key. Without that, your email will go into the spam folder.

To answer the original question - usually within 48 hours.

Is it something we can try to help with ?

Are your other cameras using CamHi too ? I don't know these cameras, but if it is ONVIF controlled, then I would start by looking at the BI5 settings for this camera. If you press "Find/Inspect" does it show "Has PTZ service: /onvif/ptz_service" or something different ? If nothin...

Hi, to work with Blue Iris it needs to be an IP camera with an RTSP feed or ONVIF. If the spec for the camera doesn't mention these, or states it won't work with a different manufacturers NVR (Or BI5) then it is likely to be a closed system that will only work with their app. BI5 will work with some...

Further thoughts: If you have the correct Discovery/ONVIF port in BI5 settings and do a Find/Inspect, does it show "Has PTZ service: /onvif/ptz_service" in the results ?

It does appear to have Onvif profile "S&T" according to the spec, and I believe "S" handles PTZ so I think it will work with a bit of persuasion. A good look around the camera settings to ensure BI5 has the correct ONVIF settings, and if that fails, an email to Support.