I am having the same issue. My system is windows 11, intel cpu, nvidia gpu, 256gtb ram. If I go back to 3/2/24 version 5.8.7.11 - my ram and cpu stay stable. Anything after that it just keeps climbing. I have Intel+VPP hardware acerbation on and have tried Nvidia and Intel and none with no differen...

Does the account that you use to run BI as a service have sufficient rights to be able to create, delete and move files within the share that you have created.

Check the BI logs to see what it is trying to do and if there are any errors?

rebelbah wrote:I sent the original key and the upgrade key as well

Normally a couple of days but you have to make sure that you use the proform that is generated from within the app

Not having a go but it does amaze me that one thing is introduced or fixed but it then breaks other seemingly unrelated things! I stopped updating ages ago but do follow the updates and from threads here and in IPCT it does look like even though people are still stating that the latest version doesn...

If you click on the icon that shows the status page of the cams, storage etc on the Logs tab there should be an option to save the log files away monthly. If this isn’t ticked then a restart of BI clears the logs and they are gone forever.

Have you recently updated BI? I do recall an update where people said they lost their protected clips as an update had untagged them and they were then lost as part storage management. Personally I never use this feature, if a clip is that important I manually both export and copy the BVR file(s) ov...

I always advocate leaving at least 10% or if you really need the extra space 5% of the total disk space free. Writing to a drive and leaving only 10gb free is a recipe for problems. In terms of overallocation, if BI is writing to an existing clip file it will continue writing even if it means it ove...

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I’ve personally found the ONVIF triggering for event by my cams to be so much more reliable than any motion detection and AI analysis by BI and Deepstack/CP.

Apart from a couple of clone cams all my cams trigger BI via ONVIF.

Report it to support and then roll back to the last stable release.