Report it to support and then roll back to the last stable release.

I seem to recall Send RTSP keep alives as being an option that you could try disabling.

There’s also an option to treat b/w video as loss of signal so you might want to see if disabling that helps.

Only thing I can think of is maybe having a standard wide view cam where there is an area of interest so in the group view you want to maintain that zoomed view?

Or maybe a clone where you want to maintain that digital zoom view?

I think we have discussed this before. My view is that if you run your cameras on a different LAN with no internet connection, it doesn't matter which mothership the cameras attempt to connect to. I agree. A lot of cam manufacturers are charging a lot more for compliant cams, I’d rather pocket the ...

As I’ve mentioned before, in my opinion the management of the licensing model is all screwed up. It would would take little to no effort to have all the major stable releases available on the BI website so that users are able to download their required version instead of trying to locate a version o...

We see this a lot. It's a mess. You are correct that you either need the older version or a support plan. You can get that older version of BI5, but not from the official site; they keep them at ipcamtalk but it's not a friendly forum. I think I need to bring this to Ken's attention. I raised this ...

Doesn't demo mode just mean unlicensed, banner overlay and maybe some features disabled? I would think you could set up the new machine (living with the banner and maybe feature disable) and then move the key from the old machine to the new machine. That’s not what he wants to do, I think he want t...

Have you tried changing a few options such h265 to h264 to see if any of them enable the iframe setting?

Preethi wrote: For importing the thermal camera feed into Blue Iris alongside the normal vision stream, make sure the camera's thermal video stream is supported by Blue Iris and set the software to identify and display it.

A lot of words for a non information post?

No idea but it would be worth checking in your BI clips folders to see if that shortcut file is there?