A VPN will normally direct all traffic’s through the tunnel it creates which is why BI can no longer see the cams. Only option I can think of is check if there is an option to bypass local ip traffic but then that goes against the entire point of using a VPN. Why are you running a VPN on the BI serv...

Maybe people who use it use their one post to post elsewhere, see this thread and then get sick of waiting for 180 secs [emoji3]

Log a support ticket to find out if there is a way to do what you’re after.

Have you reported the issue to support?

That could be it, as far as I know BI requires a local account. Not too sure where you go from here as you typically need to login using the same account as you did the install. You could try creating a local account and see how far you get? Not something I’ve ever tried so can’t advise beyond that,...

Many thanks. Yes, I do have a special character in my MS account password, but would rather not change it since I will not be allowed to set it back to the same again after having solved the BI login problem. Also when you set BI to run as a service did you use the same username/password that you u...

Try setting the password for the user to some simple text to see if that resolves the issue, I seem to recall reading ages ago that BI didn’t like some of the more stranger/special characters that Windows allows. Also when you set BI to run as a service did you use the same username/password that yo...

Do you only get this when viewing, are the recording fine?

I honestly don’t mind the fast pace of development but there must come a time where you have to stop and think about all the issues which to us are unrelated caused by these new features. Another thing that boils my urine is yes you don’t need to purchase support and can stay with the last release y...

What cpu and vid card do you have? Back when I first started I had issues related to the version of the Intel video drivers so might be worth checking an updating/dowongrading.