Search found 32 matches

by varghesesa
Thu Jul 29, 2021 8:08 pm
Forum: Tips and Tricks
Topic: Performance and Troubleshooting - Windows Tools
Replies: 0
Views: 9

Performance and Troubleshooting - Windows Tools

Introduction We have known some very tech saavy users that have tried everything to get their BI system working to no avail. The final option was reinstalling Windows and BI. Windows 10 comes with many recovery options. Because BI is a Windows based solution, users should be familiar with these opt...
by varghesesa
Wed Jul 28, 2021 6:29 pm
Forum: Tips and Tricks
Topic: Performance and Troubleshooting - Windows Events
Replies: 0
Views: 26

Performance and Troubleshooting - Windows Events

Introduction Unfortunately, BI can crash on occasion. The Windows Event may provide some hints as to the cause of the instability. This article helps explain known errors and what to do next. FYI, there is plenty of documentation regarding different Windows Exception Codes. A simple Google search f...
by varghesesa
Wed Jul 28, 2021 5:13 pm
Forum: Tips and Tricks
Topic: Advanced - DeepStack Gotchas
Replies: 0
Views: 29

Advanced - DeepStack Gotchas

Introduction Gotchas are issues that have been discovered via tickets from past customers. These articles help users resolve their own issues based on past learnings. Gotchas Gotcha 8: DeepStack appears to be running but no images are being processed. DeepStack is on (or believed to be on). However...
by varghesesa
Wed Jul 28, 2021 1:23 pm
Forum: Tips and Tricks
Topic: Camera Troubleshooting: No Signal Error / Loss of signal
Replies: 0
Views: 35

Camera Troubleshooting: No Signal Error / Loss of signal

Introduction The No Signal Error can be due to so many issues, I decided to make it its own article. The Status -> Camera tab as mentioned above maintains No Signal stats so you can easily get an idea on how big is the problem. Furthermore, Camera settings -> Watchdog allows you to set alerts when ...
by varghesesa
Thu Jul 22, 2021 3:37 am
Forum: Tips and Tricks
Topic: Server Management: Upgrade BI / Move BI license
Replies: 0
Views: 85

Server Management: Upgrade BI / Move BI license

Introduction Common requests are What are the recommended steps to upgrade from BI4 to BI5. I just bought a new server. How do I move BI to the new machine? BI4 to BI5 Upgrade Process Version 5 is a full install upgrade, so you would download from the Download page at http://blueirissoftware.com/Do...
by varghesesa
Tue Jul 20, 2021 5:17 pm
Forum: Onboarding
Topic: Hardware Recommendations
Replies: 0
Views: 161

Hardware Recommendations

Introduction Many users often ask for recommendations regarding hardware for cameras and servers. Blue Iris is directionally vendor agnostic, i.e. we run on standard Windows servers and support camera standards, i.e. RTSP and ONVIF. That being said here are some directional guidelines. Cameras Some...
by varghesesa
Mon Jul 19, 2021 7:33 pm
Forum: Onboarding
Topic: Performance: Blue Iris Tuning
Replies: 0
Views: 117

Performance: Blue Iris Tuning

Introduction This article helps explain the levers that are available to setup your BI server to run optimally. If your CPU usage is high, >80%, this article can help identify optimizations. Ideally, BI should be running less than 50%. BI Optimizations First, walk through the Windows Tuning article...
by varghesesa
Fri Jul 16, 2021 4:24 pm
Forum: Tips and Tricks
Topic: Camera Troubleshooting: VLC - 3rd party Video players
Replies: 0
Views: 99

Camera Troubleshooting: VLC - 3rd party Video players

Introduction The easiest way to determine whether your network is setup correctly and functioning correctly is by trying to connect another 3rd party video player to your cameras. If they work, then those cameras should also work in Blue Iris (BI). There are many 3rd party video players: VLC Tinyca...
by varghesesa
Tue Jul 06, 2021 9:28 pm
Forum: Onboarding
Topic: Blue Iris Onboarding Checklist
Replies: 0
Views: 461

Blue Iris Onboarding Checklist

Introduction This article provides a map for new users on how best to go through the content in order to setup and run Blue Iris (BI) to meet your requirements. Of course, if you are familiar with Blue Iris, you should go directly to the topic that is raising questions. Checklist Install and Run BI...
by varghesesa
Tue Jul 06, 2021 2:29 am
Forum: Onboarding
Topic: Concept: Blue Iris Streaming Overview
Replies: 0
Views: 216

Concept: Blue Iris Streaming Overview

Introduction Blue Iris handles video and audio streams in many ways. It first needs to handle the streams coming from Blue Iris. However, BI also creates video / audio streams to send to different endpoints. Web Interface (UI3) Mobile devices Other web servers or integrations YouTube Facebook live ...