Search found 4 matches

by jerryandthecats
Mon Dec 06, 2021 3:04 pm
Forum: General discussion
Topic: Clips/Alerts Disappearing?
Replies: 1
Views: 1306

Clips/Alerts Disappearing?

My clips/alerts use to go back for 7 days now rarely go back for 1 day. I did not change any settings. Any suggestions what or where to check to resolve this? Thanks - Jerry
by jerryandthecats
Mon Dec 06, 2021 3:00 pm
Forum: General discussion
Topic: Does anyone man the support email at BI?
Replies: 5
Views: 2558

Re: Does anyone man the support email at BI?

thanks everyone the problem is resolved
by jerryandthecats
Sun Dec 05, 2021 1:46 pm
Forum: General discussion
Topic: Does anyone man the support email at BI?
Replies: 5
Views: 2558

Does anyone man the support email at BI?

Two days ago i signed up for the $29.95 monthly support with BI. It was processed and paid with Paypal. But the code they send me wud not work. I emailed their support for help and did again today with no answer. Someone help me on how to proceed or do i just need to cancel and get a refund? Thanks ...
by jerryandthecats
Thu Mar 11, 2021 10:10 pm
Forum: Blue Iris 5
Topic: Cannot Zoom Anymore
Replies: 0
Views: 1182

Cannot Zoom Anymore

Now when using my pc with Microsoft edge browser I cannot zoom the cameras anymore, I cud for a while then something changed and Now I cannot zoom