Have the same issue and contacted BI support. They tell me it is because the alert page has "New and all retrigger" selected. So I changed it but still had the same problem. Then on AI page I also unchecked "New alert/analysis on retrigger after cancelation". Now it seems the al...

Can you post the error?

Where you pixelating and freezing?

In that case, I will need to find a different camera security software at least comparable to BI. It's sad that BI has changed the algorithms on how alerts to Ai timings are processed. But then, I'm taking advantage of all options within BI. I can't be the only one using BI in this way. Once I get n...

Yes.

What version are you running? BI & CP.

Update: The alerts changed to 1 minute 17 seconds. Recently, they changed to 20-26 seconds - No explanation why. Same settings, same version 5.8.9.5. These same alerts on my main system on version 5.8.0.14 are between 4 and 11 seconds. I've had an ongoing case opened with BI support. I just sent the...

Are you recording Continiously?
Pre-Trigger only applies to When Triggered and When Alerted, per the manual.

Sry. Here's the reg entry. 1. Copy to a .reg file. 2. Change 'MyCamera' to your camera name. 3. Double click the .reg file. You may have to shutdown BI first. I can't remember. Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Perspective Software\Blue Iris\Cameras\MyCamera\PTZ] &quo...

Not really resolved. Understood of what's causing this. The cause: Windows .NET updates. A few things first... - Plenty of storage space. BI storage only at 33-40%. - No memory leak. This has been occurring occasionally over the past several months. I was not able to track this down... until today. ...

Totally agree. Starting with 5.8.1.0+, there are so many changes, and so many issues. Most resolved. I test each update to see if it resolves my main issue (and no, not being grumpy). No luck up to 5.8.9.3. Maybe later. My thought is that BI Updates should be halted, until all issues have been resol...