Search found 4 matches

by Gennarose_
Sat May 16, 2020 9:55 am
Forum: Blue Iris 5
Topic: Evaluation water mark now showing despite registered account
Replies: 14
Views: 867

Re: Evaluation water mark now showing despite registered account

If your support and maintenance plan has lapsed, you would only be entitled to the last version that was released before your support and maintenance plan ended. The "Maintenance" portion of the support and maintenance plan refers to upgrades as well as regular updates. It is just recently that this...
by Gennarose_
Sat Jul 06, 2019 1:19 pm
Forum: Blue Iris 5
Topic: Upgrade instructions?
Replies: 16
Views: 6038

Re: Upgrade instructions?

You do not need to start from scratch.

Version 5 is a full install upgrade, so you would download from the Download page at blueirissoftware.com/, and use your version 4 key to register with.
After registering, everything should transfer over, and you can then uninstall Version 4.
by Gennarose_
Fri Jul 05, 2019 3:56 pm
Forum: Blue Iris 5
Topic: Can I upgrade from BI-3 to BI-5 by purchasing a support plan?
Replies: 4
Views: 1953

Re: Can I upgrade from BI-3 to BI-5 by purchasing a support plan?

When you add the support and maintenance plan to your Version 4 license, this then makes your Version 4 license Version 5 compatible indefinitely. You would add the support and maintenance key behind the Upgrade/Renew button on the Options/About page of Version 4. If you have already uninstalled Ver...
by Gennarose_
Fri Jun 21, 2019 5:37 pm
Forum: Blue Iris 5
Topic: BI-5 Upgrade
Replies: 13
Views: 7480

Re: BI-5 Upgrade

Almost. But after adding the support and maintenance plan key to your Version 4 license, Version 5 is then a full install upgrade, so it would need to be downloaded from blueirissoftware.com/Download.