I have the watermark "Evaluation Copy" even though I bought a BI5 license April 2021. This watermark is new. I still have my BI 4 liscense but I DO NOT WANT TO GO BACK. Any ideas? I have attached my receipt which says "Expires" - "Never". Do you have a link for the BI5?...

I have the watermark "Evaluation Copy" even though I bought a BI5 license April 2021. This watermark is new. I still have my BI 4 liscense but I DO NOT WANT TO GO BACK. Any ideas?