How can you be sure your MQTT broker isn't stopping ? Mine doesn't seem to miss a beat here, and I'm running Eclipse Mosquitto on my home automation pc.

OP: Just to be clear, HeneryH is asking if UI3 in a browser on your mobile device can view your BI5 server using the WAN, not the BI app.

If you already answered that, then the next place to look is the router or even firewall rules.

You should be able to do that with profiles and schedules. Sunset and sunrise can also be automated by BI5.

in Custom models I have ipcam-general,actionnetv2:0,ipcam-animal:0,ipcam-combined:0,ipcam-dark:0,license-plate:0 So you turned off custom models in General settings, but in camera AI settings you have custom model "ipcam-general" without a :0 so it is called up. When turning off custom mo...

Steady on there ! Do you want to use the default model ? Ensure Settings/ Default object detection is ticked. Untick it if you want to use custom models. If you want custom models, tick "Use custom models". If you tick "Save AI analysis .DAT files" for a camera, you can then view...

Yes, please inform Support. v5.8.9.5 is working normally for me and so I don't understand why not for you. Can you post a log file to see if anything is visibly wrong ?

Not at the moment. Have you seen any you like ? We can have a look at them to try to figure out if they will work with BI5.

OMG millions of posts may have been lost due to that. I just naively thought that nobody used Tapatalk

Bernard, did it work at any time, or has it never worked ? Just asking in case you didn't know that you have to enable ONVIF in the camera software itself before BI5 can read it.

And sending follow up emails to Support is known to invoke the spam filters

But WHY ? CPAI has been working fine here with BI5 for a long time.