Yes, please inform Support. v5.8.9.5 is working normally for me and so I don't understand why not for you. Can you post a log file to see if anything is visibly wrong ?

Not at the moment. Have you seen any you like ? We can have a look at them to try to figure out if they will work with BI5.

OMG millions of posts may have been lost due to that. I just naively thought that nobody used Tapatalk

Bernard, did it work at any time, or has it never worked ? Just asking in case you didn't know that you have to enable ONVIF in the camera software itself before BI5 can read it.

And sending follow up emails to Support is known to invoke the spam filters

But WHY ? CPAI has been working fine here with BI5 for a long time.

I only use local accounts. MS makes it harder every Windows installation I do. I can't see any reason I would want my BI5 server to be hooked up to the net any more than it already is.

I don't think Tapatalk is very popular

Agreed. The OP is stating that UI3 does this on a remote LAN pc:

1. Does the video look OK when viewing on the actual BI5 pc using BI5 ?
2. Does the video look OK on the BI5 pc when using UI3 ?

And for Pogo (ONLY):

3. Set the I frame to 1.
4. Set all other settings to 11

Thank you for that. I will also do some testing and will feedback here. I'm writing a list of issues for Support as well.
Are you guys running BI5 as a service ?

I think delete and regen the database from BI5 settings should sort it.