Hi David, I verified the settings and they were as you suggested. Why your cams PTZ works and mine doesn't, I don't know. But it works fine within the Hikvision app. I swapped out the network cable and POE port just in case, but it didn't make any difference. Thanks for the reply, but PTZ doesn't wo...

Hi David, I verified the settings and they were as you suggested. Why your cams PTZ works and mine doesn't, I don't know. But it works fine within the Hikvision app. I swapped out the network cable and POE port just in case, but it didn't make any difference. Thanks for the reply, but PTZ doesn't wo...

I used the E Mail support button provided within BI to request help with the PTZ function not working in V.5 which also took a snapshot of my operating system. I'm new to BI and thought my original purchase would have included some support, but apparently no. I'd pay extra for support if I thought I...

I have 2 PTZ Cams that work well with the android app but I have no PTZ control with Blue Iris HIKVISION PTZ - DS-2DE2A404IW-DE3 DAHUA PTZ - DH-SD22204UE-GN I have the appropriate boxes checked within Blue Iris to allow PTZ control & I even see the up-down etc. arrows on the screen. but they do ...