Search found 83 matches

by varghesesa
Tue Jun 29, 2021 9:54 pm
Forum: Onboarding
Topic: Alerts tab
Replies: 0
Views: 6700

Alerts tab

Introduction This article goes under the covers of the Alerts tab. This article / webinar is part of the Triggers / Recordings / Alerts series where we go deep into one of the most popular features of Blue Iris (BI), the ability to define motion triggers -> instruct BI to record when cameras trigge...
by varghesesa
Fri Feb 26, 2021 10:17 pm
Forum: Remote Access
Topic: Android 3.0 Gotchas
Replies: 0
Views: 6668

Android 3.0 Gotchas

Introduction This article is from BI support in order get known issues and fixes to the community as soon as possible. We did a complete refresh of the Android app on Feb. 12, 2021, starting with version 3.0.14. We appreciate all feedback and are vigilant in incorporating the feedback and bug fixes...
by varghesesa
Fri Sep 17, 2021 5:16 pm
Forum: Checklist
Topic: Blue Iris Onboarding Checklist
Replies: 0
Views: 23035

Blue Iris Onboarding Checklist

Introduction BI provides documentation in multiple places. The Help file that ships with the software is very good for feature by feature details, e.g. what does this checkbox do? The Help button is context specific in each dialog, i.e. the Help button will jump to the content associated to that di...
by varghesesa
Fri Jan 28, 2022 1:40 am
Forum: Frameworks
Topic: Camera audio
Replies: 0
Views: 5314

Camera audio

Introduction If you were directed to this page you are having audio issues. Audio or 2-way audio I cannot hear audio from the camera. I cannot speak to the camera. Below are the settings to double check. If you need support to get involved, the Next steps / Submit a ticket section explains exactly ...
by varghesesa
Tue Jan 04, 2022 3:37 pm
Forum: Camera frameworks
Topic: Camera connection error codes troubleshooting
Replies: 0
Views: 5639

Camera connection error codes troubleshooting

Introduction :idea: If Windows provides an error code when trying to connect to a camera, the error code will be shared in the camera window. This provides a direct path to self-correct based on the error code. The Next steps / Submitting a ticket section at the bottom of the article states needed ...
by varghesesa
Wed Jan 27, 2021 10:53 pm
Forum: Cameras
Topic: Camera Connector - IP Config Dialog
Replies: 0
Views: 16435

Camera Connector - IP Config Dialog

Introduction This document outlines the steps to connect IP Cameras successfully to Blue Iris (BI). If you prefer to watch the webinar associated with this article, see the Camera Connections and Streams webinar . More and more cameras are coming out with higher and higher resolutions (> 2MP). Thes...
by varghesesa
Fri Oct 22, 2021 8:55 pm
Forum: Camera Troubleshooting
Topic: Camera error codes
Replies: 0
Views: 6160

Camera error codes

Introduction Similar to Status Log Errors , this file documents Camera connection errors. We explain what they mean and how to resolve. If you need help identifying the IP address of cameras and available ports, key information to connect cameras, see the Camera setup article after understanding th...
by varghesesa
Wed Oct 20, 2021 2:13 pm
Forum: Camera Troubleshooting
Topic: Camera Gotchas
Replies: 0
Views: 4801

Camera Gotchas

Introduction Learnings from past tickets. Gotchas Advanced Camera Functionality Two-way talk Two-way talk functionality is rarely supported by ONVIF. Engineering often reverse engineers the functionality in the corresponding camera driver. BI Drivers section in the Camera Connector article explains...
by varghesesa
Mon Oct 04, 2021 7:54 pm
Forum: Good Tickets
Topic: Camera issues
Replies: 0
Views: 5712

Camera issues

Introduction Reporting a problem or restating you still have a problem will not lead to resolution. This article is an example of a good ticket that led to a resolution. A resolution could be a bug fix or a settings change that resolves the issue. In this example, BI engineering had to fix the conn...
by varghesesa
Fri Sep 17, 2021 9:36 pm
Forum: Cameras
Topic: Camera setup
Replies: 0
Views: 16853

Camera setup

Introduction This article is about the proper camera settings ON the camera in order to work well with BI. There is nothing more frustrating than NOT being able to connect your cameras. BI can only connect to equipment that supports the ONVIF protocol and/or standard video streaming formats such as...