Introduction This article goes under the covers of the Alerts tab. This article / webinar is part of the Triggers / Recordings / Alerts series where we go deep into one of the most popular features of Blue Iris (BI), the ability to define motion triggers -> instruct BI to record when cameras trigge...

Introduction This article is from BI support in order get known issues and fixes to the community as soon as possible. We did a complete refresh of the Android app on Feb. 12, 2021, starting with version 3.0.14. We appreciate all feedback and are vigilant in incorporating the feedback and bug fixes...

Introduction BI provides documentation in multiple places. The Help file that ships with the software is very good for feature by feature details, e.g. what does this checkbox do? The Help button is context specific in each dialog, i.e. the Help button will jump to the content associated to that di...

Introduction If you were directed to this page you are having audio issues. Audio or 2-way audio I cannot hear audio from the camera. I cannot speak to the camera. Below are the settings to double check. If you need support to get involved, the Next steps / Submit a ticket section explains exactly ...

Introduction :idea: If Windows provides an error code when trying to connect to a camera, the error code will be shared in the camera window. This provides a direct path to self-correct based on the error code. The Next steps / Submitting a ticket section at the bottom of the article states needed ...

Introduction This document outlines the steps to connect IP Cameras successfully to Blue Iris (BI). If you prefer to watch the webinar associated with this article, see the Camera Connections and Streams webinar . More and more cameras are coming out with higher and higher resolutions (> 2MP). Thes...

Introduction Similar to Status Log Errors , this file documents Camera connection errors. We explain what they mean and how to resolve. If you need help identifying the IP address of cameras and available ports, key information to connect cameras, see the Camera setup article after understanding th...

Introduction Learnings from past tickets. Gotchas Advanced Camera Functionality Two-way talk Two-way talk functionality is rarely supported by ONVIF. Engineering often reverse engineers the functionality in the corresponding camera driver. BI Drivers section in the Camera Connector article explains...

Introduction Reporting a problem or restating you still have a problem will not lead to resolution. This article is an example of a good ticket that led to a resolution. A resolution could be a bug fix or a settings change that resolves the issue. In this example, BI engineering had to fix the conn...

Introduction This article is about the proper camera settings ON the camera in order to work well with BI. There is nothing more frustrating than NOT being able to connect your cameras. BI can only connect to equipment that supports the ONVIF protocol and/or standard video streaming formats such as...