xfinity XB7-T Port forwarding

[eboggs_jkvl]

Trying to open a port for BI5 and I have to use their Xfinity APP to do it. It's forcing me to use a manual setup as BI is not listed on their menu. I'm in manual, picked port 81 with tcp/udp protocol and I'm stuck. It needs something else to trigger they greyed out "NEXT" box. I'm 80 years old, this is getting way out of my paygrade.

My only 2 options are to add another port number or to add a port range.

Any help, suggestions, guidance to get the port open so I can access BI outside of my wifi would be appreciated.


Elmer

[IAmATeaf]

Post a screenshot of the dialog

[IAmATeaf]

Just watched a video and you need to select a device in the top most drop down?

[eboggs_jkvl]

I got the LAN working on the XB7, the WAN is still fighting me.

I tried port 81 and 99. I verified my IP to be correct.

You were correct about the drop down. I compared my connected devices on the router to the list on the APP and found one that matched. It was actually the 2nd item.

[eboggs_jkvl]

Ok, got it. "Generic Brand Windows Device" was the drop down that is my Desk top PC. Well, you could have fooled me!!!

I turned off my wifi, hit BI5 on my phone and BAM, BI5 popped up as smooth as silk on my 5G WAN.

This was a total brail by guess method of getting this to work.

Thanks to all who commented.


Elmer